Fulfillment Center Regional Manager (m/f/d)

Job description

  • managing and developing a team of logistics managers
  • monitoring the performance, KPIs and supplier reports of our service providers
  • analyzing service levels and continuous improvement of warehouse processes and cost in cooperation with the logistics service providers
  • conducting Business and Metrics Reviews with the logistics service providers
  • ensuring capacity requirements
  • leading and participation in cross-functional projects, like e.g. FC launches
  • close cooperation with headquarters and the Logistic team in Munich, Germany       
  • quality assurance for our external Logistics-Service-Provider       
  • controlling and monitoring of processes for incoming / outgoing goods and warehousing operations      
  • contributing in the development of new processes and standards and implementing them
  • first escalation level and liaison between Management service provider and zooplus
  • Coordinating Expe®ts teams and mentoring them
  • Direct reporting to the Head of Fulfillment 


  • degree in economics or engeneering with logistics/ SCM specialization or comparable education
  • at least 5 years working experience in 3rd party logistics on provider and/or customer side (e-commerce/ B2C preferred) or experience leading as site leader of a warehouse
  • profound methodological competence in the area of process and material flow analysis respectively intralogistics
  • analytical, process oriented and data driven (Excel must be, Access, SQL preferred)     
  • knowledge of logistical and administrative processes and systems
  • hands on mentality
  • high mobility, willing to travel
  • excellent in English language spoken & written; German preferable
  • excellent communication skills and stress resistance
  • strong in the areas of planning and organizing and good knowledge from the standard MS Office programs

What we are offering you:

  • Chance to become part of a dynamically growing international company
  • Motivated multi-cultural teams and enjoyable work atmosphere
  • A Buddy who will support you in the starting time
  • Table tennis, fresh fruits and beverages, company events
  • Employee discount for the zooplus shops
  • company pension scheme
  • partnership with a selected gym
  • Training opportunities and professional development
  • Office in the city center
  • Flexible working hours
  • Modern work spaces with state-of-the-art equipment, mobile phone