Microsoft Engineer: Directory & Messaging Services (f/m/d)

Job description

We are expanding our team and looking for Engineer(s) in Directory & Messaging Services.

The ideal candidate will be responsible for developing, building and implementing products that provide exceptional business value to our users. You will also manage stakeholder expectations and be responsible for capturing requirements and ensuring they are met within your IT product implementation. Working knowledge and experience in design, architecture, roadmap within your product area is an advantage.

  • Expertise of at least one major M365/O365 application (e.g. Exchange online, SharePoint online, Teams) with a proven track-record of designing complex, large 365 transformational programs, including hybrid configuration and Identity and Access management.
  • You will be working with users, stakeholders to understand their business and technical requirements to design 365 solutions to improve our employee user experience.
  • You will be the 365 Subject Matter Expert within the business and to the end users, responsible for delivering enterprise-sized 365 solutions.
  • Designing complex 365 solutions, leading work-streams on transformational programs and ensuring conformance to agreed design standards, methods and tools, including prototyping new tools and applications where appropriate.
  • Resolution ownership of technical challenges for 365 projects and the technical escalation point for the implementation & operational teams.
  • Acting as a trusted advisor for our users, translating centralized 365 roadmap into end-user- features
  • Coaching, influencing stakeholders, presentation delivery and technical writing.
  • Expertise in coordination and escalation to Microsoft support and ability to coordinate with first- and third-party software vendors as needed for resolution of business-impacting problems.
  • Monitor system execution and performance; track and report change requests and discrepancy reports; perform problem analysis and resolution; and provide technical assistance to the end-user.


  • Minimum 5 years of related experience
  • Fluent in English
  • Strong knowledge and experience in at least 2 of the below areas:
    • Exchange Online, Exchange 2013/2016
    • SharePoint Online, SharePoint 2010
    • Clients (Outlook, Outlook for Mac, IMAP, POP3, Mobile Devices)
    • OneDrive for Business
    • Microsoft/Office 365 tenant
    • Permissions (Tenant / Security & Compliance Center / Exchange Online)
  • Microsoft certification is a "nice-to-have"
  • PowerShell scripting skills desired
  • Data Loss Prevention, Archiving, eDiscovery and Compliance is a plus
  • Experience of working on both Agile project delivery.
  • Detail oriented, organized, self-motivated and self-organized.

What we are offering you

Become a part of our success story and seize the opportunity to take on a real challenge in a dynamically growing company where there is huge scope for development and short decision-making processes. We are offering you a versatile, international-facing role in our motivated team with colleagues from all over Europe. Our HQ is at a great location in Munich, with excellent infrastructure links. Additionally, we offer many benefits such as:

🌎 Motivated and friendly teams with over 50 nationalities

πŸ™Œβ€―Dedicated Buddy to support your onboarding

πŸ’ͺ A partnership with a selected gym

🏬 A central office location in Munich

✈️ Flexible working hours and healthy work-life balance with 28 vacation days (plus Dec 24th and 31st off)

⏰ A hybrid working model with 60% Home-Office Option

πŸ’» Modern workspaces, state-of-the-art equipment, and mobile phone

πŸ“– Continuous development through internal and external training opportunities

🐾 Employee discount for all company shops

πŸ’° Company pension scheme

🎈 Company events

At zooplus you are warmly welcome for who you are, no matter where you come from. We are a diverse and multicultural company with more than 50 nationalities. Join us and drive our success with your personal experience, your passion, your entrepreneurial thinking and your will to take over real ownership.