(Senior) Project Manager (f/m/d) for E-Commerce Operations

Job description

The Operational Excellence team at zooplus is looking for a rock star as (Senior) Project Manager (f/m/d) for E-Commerce Operations for Europe based in the city center of Munich, Germany with a focus on strategic projects in Operations. This is a role in a highly dynamic environment with high expectation from and exposure to senior management and the whole organization.

The team’s mission and your task is to identify, manage, and promote projects with innovative, high impact solutions. Help us identify opportunities, scout for the best solutions, manage your stakeholder groups, and drive its implementation.

As a member of the Operational Excellence team, the (Senior) Innovation Project Manager is responsible for driving the Carbon-footprint and sustainability agenda within the organization. Ensuring that this topic remains a key priority for our senior management and organization. In addition, the Innovation Project Manager delivers projects along the whole value chain together with experts in Fulfillment, Transportation, Last Mile, Private Label, Customer Care, and other departments at zooplus.

Are you looking for an international working environment, a broad scope of work yet the opportunity to be in the driver's seat with full responsibility for your projects? Are you data-driven and tech savvy yet with a strong business acumen? Do you tend to question the status quo and reimagine how things can be done smarter? Do you insist on highest standards and do you not settle for mediocre? Then reach out to us!


  • University degree with a focus on technology, entrepreneurship, innovation, and/or sustainability
  • Professional experience in project or product management, consulting, change management, or related
  • Exceptional analytical and problem-solving skills paired with a decent technical understanding
  • Entrepreneurial attitude, self-starter, understanding of business processes, experience in e-commerce as well as working in international and/or remote teams
  • Outstanding team player with the ability to communicate and work with people on different levels, expertise, and locations
  • Exemplary verbal and written communication skills in English; German is a plus but not required
  • General interest to work, communicate, and occasionally travel internationally

What makes zooplus a great place to work:

  • Motivated and friendly teams with over 50 nationalities
  • Dedicated Buddy to support your onboarding
  • A partnership with a selected gym
  • A central location in Munich
  • Flexible working hours and healthy work-life balance with 28 vacation days (plus Dec 24th and 31st)
  • Modern workspaces, state-of-the-art equipment, and mobile phones
  • Continuous development through internal and external training opportunities
  • Employee discount for all company shops
  • Company pension scheme
  • Company events

In case you didn´t know

Zooplus AG was founded in Munich in 1999 and today we are Europe´s leading online retailer for pet-related products. With an annual double-digit growth rate, we have already successfully rolled out our business model in 30 European countries and we are expecting further sustainable growth in European e-commerce. We remain faithful to the key values of our company – a dynamic and flexible approach, constant learning opportunities, and inventive thinking at every level and position in the organization.

You want to know more? Let´s have a talk! Apply now.